Our project managers integrate into your sales and support teams to provide a seamless client retention management experience.
Providers are great a selling the software, but not keeping the customer
Identifying customers' needs, understanding them and adapting your software to meet those needs is extremely important.
We know learning curves can be challenging in the integration phase; the last creating a seamless alignment is key.
What's a project without a plan? Just an idea. We create a customized plan to implement your retention program.
Before execution, part of strategizing is due diligence, understanding the data, current resources, and service offering.
Showing new customers your software, reminding your current ones, and capturing those lost can be difficult.
We not only identify gaps, but we also recommend how to implement solutions and modernize your process.
Save the expense of building a department; partner with a team equipped to manage relationships and retain customers
No matter the software, ArkBM aligns and integrates seamlessly
We aren't associated with these companies, YET!
It's simple, you provide the software, and we manage your customers' retention
We benefit your sales team by becoming an add-on to your sales process, getting customers over the edge.
We assist when it’s time to renew, reinsure confidence, add additional value and keep customers as clients.
Ever lost a lead? Someone unsubscribed or "no show" an appointment? Our goal is to bring those customers back.
Gather data, convert former and existing customers and receive a commission for any new client that starts a project with us.
Perfect Plan for Starters.
Convert closed leads into customers and current customers to repeated ones
Perfect Plan for Large Brands.
Do everything in the retention package with the bonus of keeping your brand first
This is for providers who has a sales and support teams, who want to retain customers, but would like to avoid the cost of creating a customer retention department.
Marketing is an essential tool to bring awareness to your software. We provide a tailored experience on how your software can be marketable.
We understand that your data and customer informations is extremely confidential. No need for access to your data. You keep the list, just integrate us.
We completely understand our Retain Plan is a new concept for most software providers. We will walk you and your team through the entire strategy and advise you on deploying and announcing our partnership.